Develop your career with Sunshine Coast Health in southeast Queensland which extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north.
We're excited to welcome a Healthcare Ambassador to our Acute Medical Unit, Sunshine Coast University Hospital (SCUH). The purpose of the Healthcare Ambassador role is to provide respectful, non-judgemental, empathetic, supportive, people-focused interactions, and form part of a multidisciplinary team, delivering high quality care to patients.
The Healthcare Ambassador is a non-traditional security role, managed under Hospital and Health Service, that provides a patient-focused liaison role within select clinical areas.
Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.
Key Responsibilities include:
* Fulfil the responsibilities of this role in accordance with Queensland Health's core values, as outlined above.
* Continually monitors and actively patrols the designated clinical areas and proactively engages patients, visitors and staff to develop a positive safety culture.
* Create opportunities to enhance the user experience by making connections with those in the area and, where possible, alleviating some of the stresses and anxiety through respectful interpersonal interactions.
* Uses supportive verbal de-escalation and engages staff resources to identify appropriate strategies aimed at the de‐escalation of potentially violent behaviour.
Salary between $69 486 - $72 833 p.a. (f/t) or salary $2663.40 - $2791.70 p.f. (f/t) or salary rates: $35.04 - $41.77 p.h. (p/t), employer contribution to superannuation (up to 12.75%) and annual leave loading (17.5%) (OO3) (Fixed term temporary full time and/or part time positions availalbe for up to 2yrs) Applications will remain current for the duration of the vacancy. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).
Why work for us?
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.
You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers
As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:
* A wellness program;
* Generous superannuation;
* Flexible work arrangements;
* Career training and development; and
* Salary packaging.
Check out the latest updates here:
https://www.sunshinecoast.health.qld.gov.au/