Melbourne – North, VICPermanent / Full Time
Lead a high-performing workshop in Laverton North!
Our client is seeking a hands‐on Service Manager to oversee the servicing and maintenance of a modern fleet of refrigerated vehicles. If you take pride in high standards, enjoy leading from the front, and want to work in a clean, well‐run environment, this could be the role for you.
About the role
As the Service Manager, you'll take ownership of the day‐to‐day service requirements of the fleet, working closely with a small team in a brand‐new workshop. This is a hands‐on leadership role, suited to someone who leads by example and values quality, organisation, and efficiency.
The role is primarily workshop‐based, with minimal field service work required.
Your responsibilities
* Oversee the servicing, preventative maintenance, and repair of a modern refrigerated vehicle fleet
* Work hands‐on in the workshop alongside your team — this is a lead‐from‐the‐front role
* Manage daily workflow, job scheduling, and workshop efficiency
* Maintain vehicles to the highest mechanical and presentation standards
* Ensure the workshop is clean, safe, organised, and fully compliant with heavy vehicle regulations
* Support, mentor, and guide workshop staff including a dedicated Trades Assistant
* Liaise with the depot operations team on fleet availability and maintenance priorities
What we're looking for
* Trade qualification in Heavy Commercial Vehicle Mechanical Technology (Heavy Diesel Technician) — this is the preferred background given the nature of the fleet
* Solid experience working on heavy vehicles: diesel engines, air brake systems, drivetrain, and associated electrical/electronic diagnostics
* Familiarity with refrigerated body units (Thermo King, Carrier, or similar) — highly advantageous
* Previous supervisory or team leadership experience in a workshop environment
* Strong understanding of heavy vehicle compliance, roadworthiness, and HVNL obligations
* Organised, proactive, and quality‐driven — someone who takes pride in their work and holds their team to the same standard
Also Considered
Candidates with a Light Vehicle qualification will be considered if they have substantial hands‐on experience with refrigerated trucks, light commercial fleet vehicles (Isuzu NLR, Mercedes Sprinter, Ford Transit), or a demonstrated history of cross‐skilling into heavy commercial servicing.
Why join this team?
* Modern fleet (majority under 4 years old)
* Brand‐new, clean workshop environment with the opportunity to be part of the setup and shape your own workspace.
* Stable, full‐time weekday hours (7:00am – 3:30pm)
* Supportive and well‐structured operation
* Opportunity to take ownership and make the role your own
* Support from a dedicated Trades Assistant working alongside you in the workshop
If you're a trade‐qualified Heavy Diesel Technician ready to step into a leadership role — or an experienced workshop leader with a strong heavy vehicle background — we'd love to hear from you.
Submit your CV and a brief cover letter via the Apply button. Tell us about your trade background, the types of vehicles you've worked on, and what draws you to a leadership role.
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