Benefits & Support Generous discounts for you and your family across ALL of our Brands!Support & training from a dedicated retail teamExciting incentive schemes! About Shoes & Sox Shoes & Sox is a leading children's footwear retailer: it's what we do together that makes us special. We are a family - supporting you through every step of life's journey. A career adventure with Shoes & Sox is the opportunity to be empowered to bring your best self to work each day. As part of the iconic Brand Collective network, we create career and customer experiences that enrich the lives of children throughout our 80+ stores in Australia and beyond. We are always on the lookout for passionate and energetic brand ambassadors to join us as we grow and evolve this iconic Australian brand! Position: Casual Retail Assistants Location: Shoes and Sox store in Miranda Myer Key duties and responsibilities Work as part of a team to create a genuine shopping experience for every customerDeliver exceptional customer service through personalized shoe-fitting servicesEnsure store presentation is immaculate by adhering to visual merchandising standardsWork as a team to achieve sales and KPI targets Additional responsibilities Maintain product knowledge of footwear and accessoriesAssist the Store Manager with administration and store maintenance duties, including cleaningContribute to an organized stock room and use ladders comfortably to retrieve stock from heightsMaintain a positive CAN-DO attitude and embrace Shoes & Sox culture Skills and experience required Previous customer service experienceWarm, welcoming personality, especially with childrenAbility to work well in fast-paced team environmentsEnergetic, motivating, and upbeat attitude Perks and benefits Generous discounts across Brand Collective's brands, including 50% off brands like Superdry, Hush Puppies, Clarks, and Elka CollectiveTraining and development opportunitiesMonthly bonus scheme based on KPI achievement and competitions with giveawaysExclusive benefits platform offering savings from retailers like Woolworths, Amazon, and Myer Employee Assistance Program with free access to Mental Health Professionals Our values At Brand Collective, we value diversity and inclusion. We hire based on capability and performance. If your skills align with this role and our culture, apply with your CV and Cover Letter. Bonus points for a video cover letter explaining why this role excites you. About Brand Collective Brand Collective is a leading apparel, footwear, and sport group in Australia, operating over 300 stores with 3,000+ team members, a comprehensive online presence, and an extensive wholesale network. We bring brands to life through a diverse portfolio, from heritage to contemporary, street to luxury fashion.