Customer Service Representative - NSW GovernmentWe are seeking experienced Customer Service Representatives to join a professional government Service Centre team in Castle Hill.
Please note that candidates must be based in NSW to be considered for this role.
This is an on-site role — successful candidates will be required to work from the Castle Hill Service Centre for all shifts.
Position Details:
Location: Castle Hill (on-site only) Start Date: ASAP Assignment Length: Anticipated until 2nd Jan **** with potential to extend Rate: $***** per hour + super Hours: Monday - Friday, 35 hours per week Pre-employment checks: Police Check and two professional references required What We're Looking For: 2–3 years of customer service experience (call centre, administration, retail or similar) Excellent written and verbal communication skills Prior experience working in an office environment Intermediate computer skills, including: Typing and navigating computer systems (mouse and monitor use) Strong email etiquette Proficiency in Microsoft Office, particularly Outlook and Teams Ability to quickly learn new systems and software Previous government experience is desirable but not essential Training and Onboarding: Initial training is delivered virtually and will prepare you to perform the role effectively Ongoing on-site support will be provided by colleagues and managers once training is completed This is a great opportunity to join a well-established team, build on your customer service skills, and contribute to your local community.If you have relevant skills & experience, please submit your latest CV in Word format.