Our People and Customer Focus
Our people are customer obsessed, prioritising customer needs and satisfaction above all else. Our mindset fosters innovation and builds strong, lasting relationships, aiming to be the most customer-centric company in Australia and New Zealand.
Role Overview: Small Business Banker
Join the Rockhampton team in this 12 months full-time secondment opportunity. You will support our customers by:
* Developing trusted relationships
* Retaining and growing your portfolio while leveraging networks to support small business customers in bringing their ideas to life
Daily Responsibilities
* Manage small business lending requests up to $2 million and home lending up to $5 million, keeping processes simple
* Convert leads into wins, fuel growth, and deliver impressive results while driving customer advocacy
* Enhance customer loyalty, making NAB their Bank of Choice
* Understand customer needs to provide tailored, holistic banking solutions
* Build relationships with brokers and proprietary customers to create and action new business opportunities and support existing clients
Candidate Requirements
* Motivation to build genuine personal connections and empower customers to achieve their business dreams
* Lending experience in business or retail banking, with knowledge of credit processes
* Strong relationship management, networking skills, and a passion for portfolio growth
* Problem-solving, critical thinking, and negotiation skills
Additional Information
We invite candidates to hold questions for the phone interview, where we will discuss the role in detail. This ensures a focused, efficient, and fair application process. The talent acquisition team will address inquiries if your application progresses.
Our Commitment to Diversity and Inclusion
We value a diverse and inclusive workplace, fostering a culture of equity and respect where everyone feels valued and authentic. Through our Employee Resource Groups (ERGs), we support an environment where all backgrounds and identities are understood, respected, and celebrated. We are committed to providing a flexible working environment.
Application Process
For more information on recruitment and accessibility, visit. To discuss adjustment requirements, contact the NAB Careers team via or visit our Careers page for other options.
Join NAB
If you believe this role is a good fit, we look forward to hearing from you. Please note that screening and interviews may occur before the closing date. Unsolicited CVs from agencies will not be accepted.
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