Position
Administration Assistant – Beachside Gardens Retirement Village
Schedule
Permanent part‐time, Monday, Wednesday, Friday 9am‐2pm.
Responsibilities
* Act as the first point of contact within the community, welcoming residents and visitors and maintaining inviting common areas
* Build positive relationships with residents and provide friendly, responsive support to enquiries and call‐outs, escalating matters as appropriate
* Liaise confidently with a wide range of internal and external stakeholders, including residents, families, and contractors
* Create and update resident communications, including flyers and newsletters
* Provide general administrative support and dependable assistance to the Community Manager when required
* Support the coordination of community events and activities that enhance resident engagement and satisfaction
* Demonstrate a strong commitment to resident satisfaction by engaging multiple stakeholders while maintaining a calm and organised approach
Qualifications
* Experience in a customer‐focused administration or reception role, ideally within Retirement Living, Aged Care, Hospitality or a similar service environment
* Strong verbal and written communication skills, with a warm, professional and adaptable approach
* Solid computer skills, including Microsoft Office, with the ability to learn new systems; experience with Canva is highly regarded
* A commitment to delivering thoughtful, respectful service in a resident‐centred environment
* Minimum of two (2) COVID‐19 vaccinations (required)
What we offer
* $28.96/hr plus superannuation and relevant award entitlements including penalty rates, overtime and allowances
* Employee Referral Program and Employee Assistance Program
* Discounts to Health Insurance and Retail & Leisure partner providers
* Annual flu vaccinations and skin checks
* Pathways for career progression including stepping up into Assistant Community Manager
* The opportunity to build meaningful, lasting relationships with residents and contribute to our retirement community
Equal Employment Opportunity
Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.
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