Overview
Be among the first 25 applicants. At VitalCore Support Services, we believe participants deserve support that’s flexible, outcomes-driven, and truly client-centered. We’re not just another provider — we’re a quick-growing team dedicated to mental health, hospital discharge pathways, housing stability, and high-complexity support needs.
Why Join VitalCore?
We engage Support Coordinators on a Remote Independent Contractor basis, giving you autonomy to build your caseload your way — without KPIs or micromanagement.
Here’s what sets us apart:
- Quarterly profit sharing for your service area (be rewarded as we grow together).
- Leverage your existing networks — whether that’s hospital discharge teams, AOD services, NGOs, or housing programs — and bring your own caseload with you.
- Freedom to work when and how you want, without restrictive KPIs.
- A supportive backend team to help you stay compliant, so you can focus on participants.
- A personable culture that values independence but also offers connection when you want it.
About the Role
As a Support Coordinator, you’ll assist participants to build capacity and achieve their NDIS goals by:
- Taking a holistic view, coordinating services, and maximising plan outcomes.
- Building and maintaining proactive relationships with providers, hospitals, and community-based services.
- Ensuring participants receive value-for-money supports while encouraging self-direction.
- Advocating with mainstream services (housing, health, justice, AOD) to meet obligations.
- Monitoring participant progress, plan spend, and maintaining clear, accurate records.
- Staying up to date with NDIS changes and engaging in continuous learning.
This role is Independent Contractor-based, meaning you manage your own tax, ABN, and insurances.
About You
We’re looking for Support Coordinators who are:
- Proactive, resilient, adaptable, and able to work autonomously.
- Experienced in working with complex mental health, hospital discharge, NGO housing, or AOD-related cases (highly regarded).
- Well-connected within their professional networks and able to bring participants through those relationships.
- Skilled communicators with strong relationship management ability.
- Able to manage compliance requirements while staying participant-focused.
Requirements:
- ABN & relevant insurances (Public Liability + Professional Indemnity).
- Valid NDIS Worker Screening Check.
- Relevant Working With Children Check (state-based).
- Driver’s licence and reliable, insured vehicle.
- Copies of relevant qualifications/certifications.
What You Can Expect
- Application review: Within 7 days of submission.
- Shortlisting & interview: Phone call, then in-person/Zoom interview.
- Onboarding: Contracting and compliance support provided.
If you’re ready to align with a provider that gives you flexibility, autonomy, and a genuine financial upside, apply now and let’s talk.
Seniority level
- Entry level
Employment type
- Other
Job function
- Information Technology
Industries
- Home Health Care Services
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Brisbane, Queensland, Australia 1 day ago
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📌 NDIS Support Coordinator (Independent Contractor) – QLD
🏢 VitalCore Support Services
📍 Mackay