About the Role
Excellent opportunity for an experienced Medical Receptionist to advance to a \"Second in Charge\" (2IC) Receptionist role across our Capital Radiology Vermont & Vermont Private Hospital sites. This full‐time position supports the Office Supervisor and Assistant Regional Manager in the day‐to‐day administration of the cluster.
Responsibilities
* Managing all phone enquiries in a timely, professional and confidential manner
* Front‐of‐house reception and greeting patients upon arrival
* Support the management team with day‐to‐day operations, training & development
* Schedule appointments for patients and referrers
* Issue patient invoices/receipts and process Medicare rebates as required
* Enter and update patient registration details
* Ensure the reception and waiting area is clean and presentable at all times
About Us
We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. As part of the Integral Diagnostics (IDX) community, we are a network of community‐based medical imaging clinics across Australia and New Zealand, including the brands Capital Radiology, Future Medical Imaging Group, Lake Imaging, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology, APEX Radiology and more.
What We're Looking For
* Strong customer service and patient focus skills
* Eagerness to learn
* Excellent time management and organisational skills
* High level of attention to detail and confidentiality
* Ability to work autonomously, as well as part of a team
* Experience in a radiology background and exposure to Medicare services will be highly regarded
What We Offer
* A dynamic team environment
* Attractive remuneration and benefits
* Paid parental leave
* Potential for growth
* Commitment to professional development and education
* Flexible and supportive working arrangements
Equal Employment Opportunity
We believe diversity in all its forms enriches the workplace; regardless of gender, age, disability, nationality, culture, religious beliefs, or sexual orientation. As an Equal Opportunity Employer, we are committed to building a diverse workforce and welcome and consider applications from all qualified candidates.
To apply for this role, please submit your application through the job ad. Applications sent to the careers inbox will not be considered.
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