Welcome to HotDoc! Founded in Melbourne in 2012, HotDoc is Australia’s largest patient engagement platform with over 8 million app downloads and partnerships with more than 21,000 practitioners nationwide, including GPs, Allied Health, Dental Practices, Specialists, and Optometrists.
As Head Of Sales, You Will:
- Achieve ambitious revenue targets to grow our GP customer base and expand into new healthcare markets.
- Lead and coach a high-performing sales team to drive new customer acquisition and ensure HotDoc retains its position as the leader in the GP space.
- Collaborate with peers across the executive leadership team to share market insights and set company-wide objectives.
- Your work will be pivotal to HotDoc being used by millions of Australians to more easily access the care they need and manage their health with greater confidence.
Key Accountabilities:
- Forecast sales team targets to achieve quarterly and annual revenue goals.
- Create and execute an annual sales strategy that maximises revenue and delivers on company OKRs.
- Lead BDMs and SDRs to promote and leverage HotDoc’s brand with potential customers.
- Identify recent opportunities and drive market expansion into allied health and specialists.
- Recruit, onboard, and coach high-performing sales talent with the right skills and experience.
- Provide effective line management, including regular 1:1s, performance reviews, and engagement checks.
- Partner with the Executive Leadership Team (ELS) to set company-wide objectives and align strategy.
- Build and scale the marketing side of the business to strengthen lead generation and brand growth.
Authorities:
People authority: 7 direct reports, including Senior Account Executives, BDMs, SDRs.
Financial authority: Budget management in line with approved sales budgets.
Stakeholders & Relationships:
Direct Manager: CFO
Direct Reports: Senior Account Executives, Business Development Managers, Senior & Junior Sales Development Representatives
Key Internal Stakeholders: Marketing, Product, Customer Success, and the Executive Leadership Team
Essential Experiences, Capabilities & Qualifications:
- 7+ years experience in sales, with at least 2+ years leading and coaching sales teams.
- Proven experience in B2B SaaS, ideally in healthcare or a related industry.
- Track record of achieving and exceeding revenue targets.
- Strong leadership and people management skills with a focus on coaching and development.
- Resilience, dedication, determination, and problem-solving ability.
- Excellent communication and negotiation skills with senior stakeholders.
- A good sense of humour (bonus points for self-deprecating).
Desirable
- Experience in Australian healthcare or health IT.
- Previous leadership in fast paced high-growth SaaS or scale-up environments.
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📌 Head of Sales
🏢 HotDoc
📍 Melbourne