Service & Parts Customer Liaison – Join the Sharp Motor Group Team
***Sign-on package of $2,000 available for the right candidate! ***
Do you love working with people? Are you organised, upbeat, and the kind of person who keeps everything running smoothly?
Sharp Motor Group in Tweed Heads is looking for a positive, energetic, and hands-on team member to join our Service and Parts departments. This is a fantastic opportunity to step into the automotive industry and learn how a busy dealership operates from the inside out.
If you’re friendly, confident, and enjoy being the go-to person who helps bring everything together, we’d love to meet you!
What You’ll Be Doing
As our Service & Parts Customer Liaison, you’ll be right at the heart of the action, supporting both customers and our internal teams.
Your days will include:
* Answering customer enquiries
* Booking service appointments and coordinating schedules
* Supporting the Parts and Service teams with administration and follow-ups
* Learning dealership systems and processes
You’ll work closely with Service Advisors, Parts Interpreters, and other departments, gaining valuable skills and exposure along the way.
No two days are the same, and that’s exactly what makes this role exciting.
About you
* Minimum 3 years’ experience in a customer-facing role
* Strong organisational skills and the ability to juggle tasks
* A genuine passion for delivering outstanding customer service
* Intermediate computer skills (MS Office, CRM systems, booking platforms)
* Curiosity and eagerness to learn about service and parts operations
· A secret superpower for being resourceful and always finding the best way to deliver amazing outcomes for our customers!
What We Offer
* A role to make your own or a springboard to other roles like service advisor
* A supportive, team-focused environment
* On-site café
* The opportunity to work with globally recognised automotive brands in a locally owned business!
How to Apply
If this sounds like you, we’d love to hear from you.
Please include a short introduction (maximum 300 words) telling us why you’d be a great fit. Share your experience, your strengths, and what excites you about joining Sharp Motor Group.
***T&Cs apply for sign on bonus***
Only shortlisted applicants will be contacted.
Job Types: Full-time, Part-time
Pay: From $60,000.00 per year
Expected hours: No less than 30 per week
Work Location: In person