Assistant Store Manager, Glendale
Date: 20 Oct 2025
Location: Glendale, Australia
Company: Singtel Group
Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.
Are you a powerhouse of leadership with a flair for retail? Do you thrive in a dynamic, vibrant environment? We're on the lookout for a conscientious Assistant Store Manager to join our team to help us create lasting customer experiences.
You are the heartbeat of our Optus store. Together with the Store Manager, you'll orchestrate a symphony of excellence, amplifying customer delight and fuelling a performance surge in your team.
Your day to day...
* Squad Goals Lead, coach, mentor, develop and inspire a team of amazing individuals empowering them to shine like the stars they are.
* Retail Expert Maestro behind our day-to-day operations, ensuring our store is always on point, welcoming, and bursting with positive energy.
* Champion of Charm Resolve customer enquiries with patience and a sprinkle of magic, let them leave with a lasting smile.
* Training and Development Assist with onboarding new team members by providing them with the tools and knowledge they need to surprise & delight our customers.
What makes you a Galactic fit?
* You are well versed in the retail environment and carry the best in innovative practices in your bag of tricks.
* Customer service isn't just a job; it's an art form that you've mastered.
* A problem‐solving pro with an innate ability to make thoughtful and well‐informed decisions.
* Results‐driven and charismatic individual who thrives in a collaborative environment by supporting their team to be the best version of themselves.
What's in it for you?
* Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
* Embrace what matters most with a paid Connected Day each year to focus on culture, family, health, community, or whatever's important to you.
* We support growing families, with inclusive paid parental leave (up to 14 weeks for primary caregiver).
* Direct your own development and build future‐ready skills with Optus U's industry‐focused micro‐credentials, developed with La Trobe and Macquarie Universities.
* Build meaningful connections through employee‐led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
* Put your wellbeing first with free access to counselling and support services, 24/7 - in‐person, by phone, SMS, or video.
* Versatile working arrangements - talk to us about how this role can be flexible for you.
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