Job DescriptionWe are seeking experienced and enthusiastic couple to join our team as a Guest Service Agent and Housekeeping Attendant. We offer onsite staff accommodation with a shared room (and bed), so you must be comfortable sharing with your travel partner.We're looking for people who can commit for a minimum of 6 months and open to longer-term employment.Staff accommodation (shared) availablePlease note: Port Arthur Holiday Park is not in an eligible location to be counted towards WHM visa days.If you're looking for a new career adventure with your partner, let us know in your application!What you’ll do:You will provide an exceptional experience to our guests by working in your skilled area or multiple areas of the business such as guest services/reservations or housekeeping. You may be involved and rostered to perform hands on engagement in all aspects of day to day operations as follows:Front Office – A friendly face to welcome guests, reservations and bookings, communicating guest needs to other departments.Housekeeping - Cleaning/servicing rooms and public areas, maintaining clean and orderly storerooms/areas and par stock levels of linen, cleaning equipment and products for the rooms.What you’ll bring:Front Office experience with sound knowledge of NewBook, RoomMaster, Opera or a similar booking systemPrevious housekeeping or cleaning experienceCertificate II in Hospitality (Operations) or equivalent experienceProblem solving skills including the ability to apply mathematical skills in a workplace contextFlexibility to work across other areas of the business if requiredA reputation for providing excellent customer service, engaging in great conversations with our guestsA vibrant attitude with the ability to work effectively as part of a busy teamGood time management and an eye for detailAn enthusiastic passion and pride in your workEnglish speaking/communication skills so you can understand and follow directionsA current drivers licence and car are essential living in a remote locationWhat’s in it for you?At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much moreOur reward and recognition program 'My Thanks'Employee referral program where you may be eligible for a referral bonus of up to $2,000Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.Know you belong:At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you!As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.
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