Key Responsibilities
The ideal candidate will play a key role in managing and building strong relationships with a portfolio of SME customers, driving portfolio growth through customer acquisition, increasing share of wallet and referrals.
* Acting in the best interest of the customer and applying a customer-centric approach
* Proactively developing and maintaining a detailed understanding of customer business and financial needs
* Providing customers with appropriate solutions
* Building and maintaining strong internal and external networks to support strong deal design and execution
As a Relationship Manager, you will be responsible for structuring deals in conjunction with relevant product and specialist teams, managing a portfolio of SME customers, collaborating with Product Partners and other stakeholders to design, structure and execute deals, adhering to a strong operational rhythm, ensuring credit and operational risks are managed effectively and proactively, and implementing Relationship Credit Approval Discretion as appropriate.