Are you a driven and customer-focused individual with a passion for the car rental industry? Do you possess exceptional leadership skills and thrive in a fast-paced environment? If so, CLA Trading Pty Ltd trading as Europcar has an exciting opportunity for you!
We are currently seeking a motivated and customer-oriented Station Manager to lead our Coolangatta Airport team on a full time basis (38 hours per week).
In this exciting role you will oversee the operations of the station and will be responsible for ensuring excellent customer service, maintaining fleet and driving revenue growth.
Why join Europcar?
* Attractive remuneration package ($79,000 base salary) including a fully maintained vehicle (valued at $15,000 per annum), fuel and bonus scheme
* Ongoing training and development
* Six weeks’ employer-paid parental leave (in addition to government entitlements)
* Ongoing training and career development opportunities
* Global brand opportunities across AU/NZ and beyond
* Referral bonuses and exclusive employee discounts (Calm, Accor All Heartists program, flu vaccinations & more!)
* 24/7 wellbeing support via EAP and the Calm App
Some of the key responsibilities include:
* Manage the day-to-day operations of Coolangatta Airport station
* Effectively control station costs to achieve financial targets
* All aspects of staff management including recruitment and performance
* Lead a team to promote a positive team culture
* Actively seek ways to increase initiations within the location
* Monitor KPIs and implement strategies to achieve revenue targets and increase profitability
* Increasing vehicle utilisation and fleet availability
To be considered, you should possess:
* Proven experience in the car rental industry or similar role (minimum 3 years)
* Relevant qualification in related field
* Strong leadership and team management skills
* Excellent written and verbal communication skills as well as intermediate computer skills
* Financial literacy and the ability to drive station revenue growth and sales
* The ability to thrive under pressure and a resilient attitude
* Some fleet management experience (highly desirable)
* Current and ongoing Australian work rights
About Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.
“We help to change the way you move” is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.
To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a \"value for money\" positioning, and Euromobil®, a German car rental player. The Group also operates the \"myEuropcar\" platform for vehicle subscription.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).
More info: www.europcar-mobility-group.com
Please note only shortlisted candidates will be contacted.