Drive connections that matter in every moment.
Optus is more than just a telco – we're the team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time.
Every day our team of 6,+ passionate people embrace a 'yes' mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs.
Here, you'll find a community that thrives on challenging themselves and changing the game.
A place where you can build strong networks and long-lasting relationships, powered by lively collaboration, unwavering support, high flexibility, and a healthy dose of daily optimism.
Are you a powerhouse of leadership with a flair for retail?
Do you thrive in a dynamic, vibrant environment?
We're on the lookout for a conscientious Assistant Store Manager to join our team and help us create lasting customer experiences.
You are the heartbeat of our Optus store.
Together with the Store Manager, you'll orchestrate a symphony of excellence, amplifying customer delight and fuelling a performance surge in your team.
Your day to day...
Squad Goals: Lead, coach, mentor, develop & inspire a team of fabulous individuals empowering them to shine like the stars they are
Retail Expert: Maestro behind our day-to-day operations, ensuring our store is always on point, welcoming, and bursting with positive energy
Champion of Charm: Resolve customer enquiries with patience and a sprinkle of magic, let them leave with a lasting smile
Training and Development: Assist with onboarding new team members by providing them with the tools & knowledge they need to surprise & delight our customers What makes you a Galactic fit?
You are well versed in the retail environment & carry the best in innovative practices in your bag of tricks
Customer service isn't just a job; it's an art form that you've mastered
A problem-solving pro with an innate ability to make thoughtful & well-informed decisions
Results-driven & charismatic individual who thrives in a collaborative environment by supporting their team to be the best version of themselves Perks we love at Optus
Competitive remuneration - Upwards of $80, target total cash (inc. 12% Super & commissions)
Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
Unlock additional benefits to over retailers Australia-wide including Iconic, Mimco, Sephora, Myer & Ticketek
Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
Build meaningful connections through employee-led networks and diversity initiatives like Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+).
Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
Flexible working arrangements – talk to us about how this role can be flexible for you Intrigued – but perhaps you don't align to % of the role requirements?
That's OK, we strongly encourage you to apply – we all have growth & development opportunities.