About Us
At FDJ UNITED, we don't just follow the game, we reinvent it.
FDJ UNITED is one of Europe's leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you'll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.
We're looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.
Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?
Objective of the Position
We are looking for a motivated IT System Administrator to join our Corporate IT team. In this role, you will support the day-to-day operations of our internal IT systems, with a focus on endpoint management, device security, and user support. You will work closely with both local and international teams to ensure our IT ecosystem runs efficiently and securely.
This role is ideal for someone with hands-on experience in modern device management and a strong working knowledge of the Windows / MacOS ecosystem, who is ready to deepen their expertise and grow within a collaborative team environment.
Details:
* Permanent Full-Time
* Hybrid Working: 3 days in the office, 2 days from home a week
Main Duties / Responsibilities
* Support the configuration, deployment, and maintenance of corporate laptops (Windows & MacOS) and mobile devices (iOS & Android) using Microsoft Intune and related tools
* Manage asset inventory and lifecycle tracking for the Sydney office, including procurement, deployment, maintenance, and decommissioning of IT assets
* Support employee onboarding and offboarding by provisioning devices, with a strong focus on customer service and end-user experience
* Provide operational support and troubleshooting assistance to stakeholders – whether remotely or within the office
* Provide desktop support to stakeholders, including hardware, AV, peripherals, mobile devices, and applications
* Contribute to the development and maintenance of internal documentation for IT systems, policies, and procedures
* Collaborate with external vendors and contractors as needed
Key Accountabilities / Measures
* Stakeholder satisfaction – Maintain strong relationships through clear and timely communication
* Process improvements – Identify and implement efficiency improvements in support workflows
* JIRA hygiene – Ensure tickets are well-documented, tracked, and resolved efficiently
Essential Educational and / or Training Qualifications & Certificates
* Tertiary qualification/s in an Information Technology related discipline is highly desirable
* Microsoft certifications are advantageous
Preferred Experience and Knowledge
* Experience supporting and managing Windows and MacOS devices in a corporate environment
* Experience with Windows Autopilot
* Comfortable using Atlassian suite (JIRA, Confluence, Insight)
* Active Directory and Microsoft Exchange administration experience
* Strong skills with Microsoft Intune and Entra ID (formerly Azure AD)
* Understanding of endpoint security concepts, such as Conditional Access, compliance policies, local admin restrictions, and patching
* Experience with asset management tools and endpoint provisioning
* Comfortable working with productivity tools such as O365 suite and Teams
* Basic scripting experience (PowerShell, Bash, or Python) is a plus
* Strong problem-solving skills and a proactive, service-oriented mindset
* Experience with Microsoft Teams Rooms and Logitech Meeting Room technologies
* Strong grasp of networking fundamentals (TCP/IP, Ethernet) and ITSM practices
Behavioural Competencies
* Strong written and verbal communication skills, along with excellent interpersonal skills
* Analytical skills to effectively triage and troubleshoot technical issues
* Highly motivated and able to manage time efficiently in a fast-paced environment
* Attention to detail and ability to work with precision
* Highly organised with the ability to manage multiple priorities effectively
* Willingness to learn and adapt to new and emerging technologies
Our Way Of Working
Our world is hybrid.
A career is not a sprint. It's a marathon. One of the perks of joining us is that we value you as a person first. Our hybrid world allows you to focus on your goals and responsibilities and lets you self-organise to improve your deliveries and get the work done in your own way.
Application Process
We believe talent knows no boundaries. Our hiring process focuses solely on your skills, experience, and potential to contribute to our team. We welcome applicants from all backgrounds and evaluate each candidate based on merit, regardless of personal characteristics as the age, gender, origin, religion, sexual orientation, neurodiversity or disability.
Details
Hybrid
Sydney, Australia
Full Time Permanent
TEC2583
Location
Sydney, Australia
Level 9, 207 Kent Street, Sydney, New South Wales, Australia, 2000
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Benefits
Well-being allowance
Learning and development opportunities
Inclusion networks
Charity days
Long service awards
Social events and activites
Life assurance and income protection
Employee Assistance Programme
Meet the recruiter
Sukruthi N Kumar