Job Overview
We are seeking a seasoned leader to oversee our residential construction operations. The ideal candidate will have 7-10 years of hands-on experience in the field, paired with 3-5 years of proven leadership managing people, processes, and performance.
This is an excellent opportunity for a decisive, driven leader who holds themselves and others to the highest standards while building a collaborative, high-morale team culture.
Key Responsibilities
1. Phase 1 & Phase 2 Management:
* Develop, manage, and oversee project schedules, milestones, and timelines.
* Support PMs with procurement, vendor negotiations, and materials delivery.
* Provide leadership to PMs, PEs, subcontractors, and internal teams.
* Develop and monitor project budgets with finance and PM teams.
* Track project costs, analyze variances, and drive cost-saving measures.
2. Operations Processes:
* Drive contract acquisition to meet annual revenue goals.
* Create and manage operational processes for contracts, estimating, budgets, change orders, and project documentation.
* Lead process improvements and operational innovations.
* Partner with the CFO to manage the annual operating budget.
* Conduct bi-weekly reviews of time entries, invoices, and expenditures.
* Oversee performance reviews and professional development of team members.
3. Client Experience Management:
* Maintain transparent communication with clients throughout projects.
* Deliver regular project updates and address challenges proactively.
* Implement rigorous quality control processes to exceed client expectations.
* Conduct client walkthroughs, milestone reviews, and post-project follow-ups.
* Foster a client-centered culture focused on delivering exceptional experiences.
4. Quality Control / Safety / Compliance:
* Implement and maintain quality control inspections and compliance with building codes and industry standards.
* Ensure OSHA compliance, safety training, and environmental regulations are followed on all project sites.
* Develop, distribute, and track monthly safety training records.
5. Internal Work Teams:
* Lead and manage Custom Creations and Civil Works internal work teams.
* Ensure team profitability, safety, efficiency, and morale.
* Oversee maintenance and readiness of equipment, tools, vehicles, and facilities.
* Update and manage Buildertrend project and team documentation.