Exciting new Identified Grow Officer Opportunities – Cairns
Kick-start a rewarding career in community services with ICAN Empower Indigenous communities and build financial resilience in North Queensland. Together, we can drive positive change, promote financial wellbeing, and advocate for systemic improvements to laws and industry practices.
Competitive salary and benefits
Full-time role with an early finish every Friday
5 weeks annual leave
A truly supportive team with vast experience and knowledge
This is an Identified Position and is open only to Aboriginal and/or Torres Strait Islander people, as per section 25 of the Anti-Discrimination Act 1991 (Qld).
About Us
The Indigenous Consumer Assistance Network (ICAN) is a not-for-profit organisation dedicated to empowering Indigenous Australians through financial literacy, consumer advocacy, and financial counselling. Our mission, "Empowering Indigenous Consumers," drives our work in communities across North Queensland. By providing essential services, we aim to help Indigenous individuals and families build financial resilience, overcome barriers, and achieve financial wellbeing.
Why This Role is Perfect for You
If you're looking for an opportunity to make a real difference and gain valuable skills, the Grow Officer Traineeship position at ICAN is the ideal choice We're committed to supporting you every step of the way as you work within our ICAN Thrive and ICAN Connect programs to bring financial empowerment to Indigenous communities. With training, mentorship, and the option to complete either a Certificate IV in Community Services or a Diploma in Financial Counselling, this role is a fantastic stepping stone into community service and financial wellbeing sectors.
Additional Benefits Include
5 weeks of annual leave for full-time employees
Gifted time off between Christmas and New Year's
Early finish every Friday with full-time pay
Fully Funded Traineeship
About the Role
As a Grow Officer, you'll receive hands‑on experience working with clients one‑on‑one and in group settings to deliver financial education and support. This role isn't just a job; it's a chance to "choose your own adventure" as you develop professional skills, build your qualifications, and make a meaningful impact in North Queensland communities.
What You'll Be Doing
* Training: Gain practical skills and knowledge while completing a Certificate IV in Community Services or a Diploma in Financial Counselling.
* Financial Literacy Support: Work alongside experienced financial counsellors and financial capability staff to support clients with budgeting, financial planning, and accessing essential resources.
* Community Connection: Build networks with community services to enhance client support.
* Client Empowerment: Help clients access government grants, financial products, and overcome barriers to financial wellbeing.
* Data and Reporting: Collect and report on data to demonstrate program impact and support continuous improvement.
Who We're Looking For
We're looking for motivated individuals ready to learn, grow, and make a difference. If you're committed to helping Indigenous Australians achieve financial resilience, this role is for you
Identifies as Aboriginal and/or Torres Strait Islander, is of Indigenous descent, and is accepted by the Indigenous community.
Excited to complete a Certificate IV in Community Services or a Diploma in Financial Counselling.
Sound Language, Literacy, and Numeracy skills to be able to complete a Certificate IV (additional support provided if needed)
Understanding of Indigenous cultures with the ability to connect and communicate effectively.
Team player with a positive attitude towards continual learning and development.
Skills and Knowledge
* Eager to develop both personal and professional skills.
* Passionate about supporting clients in a non‑judgmental and empathetic way.
* Basic proficiency in Microsoft 365.
* Ready to learn about financial resilience and community service principles.
Why Join ICAN?
Start your career with qualifications and practical experience in community services.
Receive ongoing mentorship from experienced team members who are passionate about empowering Indigenous communities.
Flexible career pathways choose between a Certificate IV or a Diploma to best suit your career goals.
Help transform lives and build stronger, more financially resilient communities.
Selection Criteria
Please provide brief responses to the following selection criteria in your application:
* Understanding of Indigenous Cultures: Describe your connection to Indigenous communities and how this will help you effectively engage with clients.
* Interest in the Role: Tell us why you're excited about a trainee position in financial capability and community support, and why you're interested in completing a Certificate IV in Community Services or a Diploma in Financial Counselling.
* Teamwork Skills: Share an example of when you worked well with others to achieve a goal. This could be in any setting, such as work, school, or community.
* Basic Computer Skills: Describe your familiarity with Microsoft Word and Excel or similar programs.
How to Apply
To apply for this position please upload:
* Covering Letter (maximum 2 pages) – Introduce yourself, outline why you are an excellent candidate for this position, and briefly respond to the selection criteria listed above.
* Resume (maximum 4 pages) and including 2 current referees contactable by phone and email.
Please note
Shortlisting for interviews is based on how well your knowledge, skills, and abilities meet the selection criteria.
ICAN is an equal employment opportunity employer and applies merit-based selection techniques to ensure that the best person for the position is selected.
We are looking to fill this role as soon as possible and will review applications as they arrive. Don't delay—apply today
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