Job Description
Bupa Aged Care is seeking a highly skilled Customer Service Consultant to join our team. As a key member of our operations, you will be responsible for delivering exceptional customer service and administrative support to ensure the smooth operation of our care home.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with residents, families, and staff. You will also have a strong understanding of administration tasks, including payroll, rosters, and HR functions. Your previous experience in a similar role will be highly regarded.
This is a fantastic opportunity to join a dynamic and supportive team, where you can make a real difference in the lives of our residents and their families. If you are passionate about delivering exceptional customer service and supporting the growth and development of others, we encourage you to apply.
Required Skills and Qualifications
* Excellent communication and interpersonal skills
* Strong understanding of administration tasks, including payroll, rosters, and HR functions
* Previous experience in a similar role
* Highly developed organisation and time management skills
* Ability to work effectively with residents, families, and staff
Benefits
* Free select health insurance for you and your immediate family
* VIVA - our employee wellbeing program - live healthier and happier
* Career development opportunities - shape the future direction of the business and your own career
* Access to world-class training and professional development
* Comprehensive induction and buddy program - set up for success from the outset and ease into your new role with support
How to Apply
Click Apply to be taken to our online application process. As part of your application, you will be asked to complete pre-employment checks.
We care about creating and sustaining a safe and inclusive workplace where our team members feel they belong regardless of gender identity, ethnicity, disability, sexual orientation, religion or life stage. We are committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.