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Customer business analyst

Melbourne
beBeeDataDriven
Business analyst
Posted: 12 September
Offer description

Job Title:

Market Insights Professional



Coles Group connects with millions of Australians each week. Our Marketing team plays a key role in driving our brand forward and helping Australians eat and live better every day.



Data-Driven Decision Making

The Market Insights Professional will drive marketing impact through data-driven insights, analysing campaign performance using observational and experimental measurement approaches, as well as statistical modelling.



* Analyse campaign performance using observational and experimental measurement approaches, as well as statistical modelling.
* Translate data into clear, actionable insights to optimise future campaigns and drive sales growth.
* Develop insight into customer behaviour — identifying both success and pain points to uncover growth opportunities, assess the impact of existing actions, and provide strategic recommendations for future challenges.
* Create new ways to group, segment, and understand customers in terms of value, behaviour, and motivations, supporting more sophisticated targeting and engagement strategies in collaboration with campaign planners.




Key Requirements:

4+ years proven experience in marketing measurement, marketing effectiveness, media analytics, or a related analytical role.



Key Skills:

Strong numerical and analytical skills, with the ability to segment, model, summarise, interpret, and communicate complex data sets in a simple way for non-technical audiences.

Deep understanding of observational measurement, experimental design, and statistical modelling.

Excellent stakeholder management skills — able to work effectively with everyone from technical analysts to senior executives.

A self-starter mindset with the curiosity to dig deep, unpick problems, and independently find solutions.




What We Offer:

Flexible working options, office perks, discounts, reward through recognition, opportunities for learning and development, and paid parental leave make Coles Group a great place to work.

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