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Boutique manager

Williamstown
SILK LAUNDRY
Boutique Manager
Posted: 21 May
Offer description

Opportunity

Located on High St Armadale, this role offers the opportunity to work in a beautifully designed, elevated retail environment as part of a globally recognised, fast‐growing brand with a loyal client base. You will join a small, high‐performing team where your impact is visible and valued.

About the Role

You will take ownership of the store as a business, balancing client relationships, team leadership, and commercial performance. This is not a traditional retail management position.

* Drive sales through a strong focus on clienteling, service, and key retail metrics (ATV, conversion, units per sale)
* Build a loyal, high‐value client base and support ongoing client retention
* Create a sense of energy and relevance within the local community
* Lead events, partnerships, and in‐store experiences
* Set and uphold a standard of generous, thoughtful service

What You'll Bring

* A commercial mindset, with confidence in delivering KPIs, achieving sales, and reaching results
* A natural ability to build genuine, long‐term client relationships
* A sense of ownership: you take pride in what you build and how it performs
* Confidence working with premium, often affluent customers
* An interest in community, events, and creating meaningful in‐store experiences
* Experience in premium, luxury, or client‐led environments

You may come from retail, wholesale, events, or business development – what matters most is your ability to connect, build, and deliver results.

What We Offer

* Competitive salary + bonus structure
* Quarterly clothing allowance + seasonal gifting
* Opportunities for international travel and pop‐ups
* Access to brand events, collaborations, and experiences
* A brand with global relevance and strong momentum
* Real autonomy, the opportunity to shape your store, your team, and your client community

This role is well suited to a mature person who values quality of service, meaningful client relationships, and a results‐driven approach to retail.

If this resonates, we would love to hear from you.

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