Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.
Role
We are currently looking for a Retail/CPAP Therapy Consultant to join our team at the Parkes clinic. In this role, you will be crucial in enhancing our customer care and managing sleep apnea treatments for our patients.
This position is part-time (2 days/ week, Wednesday & Friday).
Responsibilities
* Initial point of contact for both new and existing clients
* Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing
* Offer guidance on CPAP equipment, setup and ongoing service requirements
* Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients
* Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options
* Collaborate with healthcare professionals and service providers
* Promote and upsell our product range and services
* Maintain and sterilise clinic equipment
* Administration tasks including but not limited to stock management
Qualifications
* Good communication skills
* Strong organisational and administrative skills
* Experience with customer service across all stages of customer interaction
* Keen interest in CPAP therapy and sleep medicine disciplines
* Valid Australian working rights
Benefits
* Training regarding CPAP products and services
* Base plus Sales Incentive Bonus
* 14 weeks paid parental leave
* Family and social activities
* A professional environment with a focus on wellbeing
* Salary Continuance Insurance
* Local and global opportunities
* Health and wellbeing initiatives
* Retail discount programs with over 350 retailers
* Employee social events
* One paid volunteering day each year
* Long-term career development opportunities nationally and/or internationally across the Air Liquide Group
Equal Opportunity
We welcome and consider applications from all qualified applicants, regardless of their background. We are committed to building a diverse and inclusive workplace.
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