Overview
Summer Guides provide a safe, informative, fun, and engaging hiking experience across the landscapes of Kosciuszko National Park. Within this role you will be required to engage positively with customers and provide knowledge and guidance about the resort and surrounding environments. All guides will need to be able to operate autonomously in remote and semi-remote environments being able to comfortably problem solve, manage groups of people and maintain a sensitive attitude towards all demographics and views.
You should be of a confident, knowledgeable nature when delivering interpretive information. Your enthusiasm for the environment and consciousness for conservation will support the delivery of 'leave no trace' ethics and will uphold all that the advanced eco-tourism certification values. We want you to share your passion for the outdoors and environment with others.
About Our Team
Thredbo offers diverse roles with growth opportunities, as part of EVT, a leading experience company in Australia and New Zealand. A career at Thredbo could open doors across EVT's Entertainment, Ventures, and Travel sectors. As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
Working at Thredbo provides access to outdoor adventures like skiing, hiking, and mountain biking, while living in the Snowy Mountains fosters a close-knit community of outdoor enthusiasts. Our inclusive and dynamic team ensures you'll find a supportive environment where you belong.
* IN RESORT DISCOUNTS: Staff pass to access the mountain, discounts across various retail, food & beverage outlets, 50% off bring a friend vouchers, Snowsports/mountain biking lessons, backcountry deals & seasonal rental packages
* WELLNESS: Access to Thredbo Leisure Centre, gym, pool, tennis court, golf course & Employee Assistance Program
* EVENTS: Summer music series, staff parties, BBQs & more
* TRANSPORT: $10 weekly deduction to help you get to work
* STAFF ACCOMODATION: Affordable accommodation provided for the right candidate
About the Role
* Maintain an engaging, observant, positive professional attitude
* Manage groups to ensure all guests have a safe and exceptional hiking experience
* Comfortably and confidently deal with difficult situations including injuries, adverse weather, and animals in remote situations
* Confidently navigate small groups via local knowledge, map and compass, and electronic aids
* Personalise interpretative information to better engage intrigues of guests
* Undertake and assisting in rescue and evacuation processes.
About You
* Guiding Experience
* Group leading experience
* Small group management
* Familiarity with Australian Alps
* Current NSW 'Working with Children Check'
* Full Driver's License
* Experience in a tourism-based customer service role
* Ability to work without immediate accessible supervision.
Thredbo's Sustainability Commitment
Thredbo is dedicated to preserving the alpine environment through various environmental initiatives. As the first Australian snow resort to be certified as a Gold EarthCheck Sustainable Destination for four years running, Thredbo leads the way in sustainable tourism. EarthCheck is a global leader in environmental certification for travel and tourism, and Thredbo's recognition underscores its commitment to a sustainable future.
Further Information
Applications are being assessed as they are received so we recommend applying as quickly as possible to avoid missing out.
All applications must have valid working rights or be able to obtain their own visa to work in Australia.
At Thredbo, 'Everyone Belongs' encapsulates our commitment to an inclusive culture where diversity is celebrated, and everyone can thrive. We actively embrace the rich contributions of the LGBTQIA+ community, carers, First Peoples, and more. We strive to create a workplace where all Daymakers can be their most authentic selves.
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