Great short‑term opportunity to September 2026 with secondments encouraged. Officer and Emerald location 0.8 FTE - 30.4 hours, must be able to work on Fridays $77,289 - $95,592 + super (pro rata)
About The Opportunity
This is an exciting chance to support Council’s community partnerships, programs, and facilities by delivering high quality customer service across busy facility operations in the Halls and Hubs team. Working closely with the Community Development team, you’ll help ensure the smooth coordination of both Council managed and partner managed community assets.
You’ll join an established, high performing team that is welcoming, hardworking, and solutions focused. This fast-paced role offers a mix of administrative, customer service, and stakeholder engagement responsibilities, including the use of Optimogov to manage bookings.
Perfect for someone looking to diversify their skills and gain valuable exposure to community development and facility booking management in a council setting.
You will make an impact by
Managing bookings, enquiries, and day‑to‑day operations across multiple community facilities. Responding to high‑volume phone and email enquiries with timely, accurate, and solutions‑focused customer service. Administering financial processes including invoicing, fees, charges, and bond payments. Supporting the promotion of Council programs, community events, and partner activities through website updates and communications. Coordinating with internal teams to ensure maintenance, repairs, waste services, and cleaning are efficiently arranged for community facilities.
What You Will Bring
Strong administrative capability and proven customer service experience in a busy, community‑focused environment. Clear and confident verbal and written communication skills, with the ability to engage respectfully with people from diverse backgrounds. Ability to manage facility booking systems and associated administrative processes. Excellent time management skills, strong attention to detail, and the ability to prioritise competing demands. Confidence working both autonomously and as part of a collaborative, friendly team. Proficiency with Microsoft Office; experience with TechOne, Optimogov or SALTO systems is an advantage. A proactive, solutions‑oriented approach and the ability to maintain accurate, high‑quality information for the community. Able to thrive in a fastpaced, highvolume environment with competing priorities.
Why work with us
Activity based and hybrid work model. Opportunities to work on innovative and impactful initiatives that make a real difference to the community. Professional development opportunities, including training and education programs, and leadership development initiatives. A commitment to sustainability and environmental stewardship, with initiatives to reduce the Council's carbon footprint and promote sustainable practices in the community. A focus on work-life balance, with programs and initiatives designed to support employees' physical and mental well-being. Discover these benefits and how we support and value our employees throughout their career journey. Click here.
To apply
Please complete the online application form, including uploading your resume and a brief cover letter demonstrating your suitability to the role. Applications close, 17th March 2026 For further information regarding the role please contact Kate Donnelly Senior Liaison Officer Connected Communities on 5943 4371 or refer to the position description.
Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application by contacting us on 1300 787 624.
All successful applicants will be required to undertake a National Police Check and pre-employment medicals. Certain positions may also require a Financial Background Check, Traffic Check or Working with Children Check.
You must have valid Australian Working Rights to be considered for this role.