Company DescriptionJob Title: Job CoachCompany: atWork AustraliaLocation: DoonsideSalary: Competitive Salary + Quarterly KPI bonus incentiveThis is an on-site positionWho we are:atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives.To do that, we work with people to identify their goals and aspirations, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to ensure their needs for recruiting new team members are met. In short, our approach is to support a person in the way that best helps them transform their life, in pursuit of our belief that work’s for everyone.You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.Job DescriptionWe are seeking a dedicated and enthusiastic Job Coach to join our team in Doonside, Australia. As a Job Coach, you will play a crucial role in guiding and supporting individuals to achieve their employment goals, helping them overcome challenges and secure sustainable careers.This is an on-site position.Provide one-on-one coaching and support to clients, helping them identify their strengths, skills, and career aspirationsDevelop and implement personalized job search strategies and action plans for clientsAssist clients in creating effective resumes, cover letters, and online professional profilesConduct mock interviews and provide constructive feedback to improve clients' interview skillsBuild and maintain relationships with local employers to source job opportunitiesOrganize and facilitate job readiness workshops and training sessionsMonitor client progress and adjust coaching strategies as neededMaintain accurate and up-to-date records of client interactions and outcomesCollaborate with team members and other departments to ensure comprehensive support for clientsStay informed about local job market trends and employment opportunitiesQualificationsMinimum of one year's experience in a customer service or client-facing roleDemonstrated experience working with individuals overcoming challengesStrong communication and interpersonal skills with the ability to build rapport with diverse clientsExcellent organizational and time management skillsProficiency in using job search tools, databases, and Microsoft Office suiteKnowledge of current job search strategies and employment market trendsAbility to work towards Key Performance Indicators (KPIs) and achieve placement outcomesConfident in liaising with multiple internal and external stakeholdersEmpathetic and supportive approach to client coachingAbility to motivate and inspire clients to achieve their goalsAdaptability and problem-solving skills to address diverse client needsCurrent driver's license and willingness to travel within the local area as neededAdditional InformationYou are welcome here.Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.We are happy to adjust our recruitment process to support accessibility needs.
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