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Quality assurance engineer

Sydney
NSW Department of Customer Service
Quality
Posted: 22 January
Offer description

* Full‑Time (35hpw) Temporary to September 2026
* Salary range $113,574 - $125,720pa + super
* Parramatta location with hybrid working, weekly attendance

We are a software product squad in Revenue NSW who maintain, enhance and build software products to support business functions. We are cross‑functionally composed with developers, BAs, QAs, Designers and Product Owners working in an agile manner to deliver value for our customers. We are currently looking for an Assistant Quality Assurance Engineer to join our squad who will plan and execute software tests, suggest changes and ensure end‑to‑end quality of our digital products. They will also support compliance monitoring, issue resolution and reporting as part of a consistent quality assurance function.


Key responsibilities

* Undertake software testing by writing and executing functional and non‑functional tests at each level
* Create test plans, test cases, test data, test status and summary reports.
* Align to acceptance criteria in designing test cases and ensuring optimal test coverage
* Execute functional, non‑functional, API, database, regression and performance tests (as applicable)
* Identify and raise defects with the squad to improve quality of software application development
* Provide support and advice with implementation of quality assurance recommendations to both external and internal stakeholders
* Assist business users in scripting and executing test cases for UAT
* Work in a predominantly scrum agile environment to provide quality assurance in a time‑bound manner


To be successful in this role you will demonstrate:

* 5+ years of experience in software development
* Sound understanding of working in an agile framework like Scrum
* HP ALM
* Jira


About Revenue NSW

Revenue NSW is the state's principal revenue management agency and is part of the Department of Customer Service. Revenue Digital provides a suite of contemporary digital services for NSW Government customers and staff that administer grants, resolve fines and collect revenue for the State in a fair, efficient and timely manner. We do this in line with legislation, customer expectations and industry best practices, to make it easier for over 100,000 businesses and more than three million individuals to interact with the NSW Government. We focus on simplifying processes and improving access to services through modern, user‑centred digital solutions.


Why work for Revenue NSW?

* Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts
* Accrued Days Off (days in lieu) in addition to Annual Leave
* Ongoing access to industry approved self‑learning tools
* Career agility including opportunities to work on different programs
* The opportunity for meaningful work that matters to all of us in NSW
* Corporate wellbeing programmes with access to Fitness passport


We can't wait to meet you

If this role sounds like you, you can apply by clicking the button 'Apply Online' below - it's a simple online process.

If you don't meet all the criteria, but still believe you could succeed in this role, please still apply - we'd love to hear from you.


Further Information

For more information about the role, including access to the role description - click 'apply'.


Closing Date

Tuesday 27th January 2026 @ 10am

A talent pool may be created for any temporary or ongoing opportunities that arise over the next 18 months.


Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.


Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or 02 9494 8351.

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