Job Description We’re looking for an enthusiastic and customer-focused Part Time Guest Service Agent to join our friendly team at Oaks Melbourne St Kilda Road. If you’re passionate about delivering memorable guest experiences and enjoy working in a dynamic hospitality environment, this could be the perfect role for you. What you’ll be doing: Delivering exceptional service during check-in and check-out Assisting guests with enquiries, bookings, and requests Handling payments and reservations with accuracy and professionalism Maintaining a welcoming lobby and ensuring smooth day-to-day front office operations Working collaboratively with the wider hotel team to ensure guest satisfaction