Key Service Position
We are seeking an experienced individual to play a critical role in delivering high-quality service to our customers.
Primary Responsibilities:
* Ensure customer satisfaction by providing exceptional service and maintaining effective communication with technicians and customers.
* Maintain accurate records of jobs and repairs, guaranteeing transparency and precision in documentation.
* Foster strong relationships with customers, promoting products and services through professional interaction.
Required Skills:
* Proficient technical knowledge of Microsoft tools and familiarity with CAT products.
* Superior customer service skills and ability to thrive in a fast-paced environment.
* Flexibility to work Monday to Friday with occasional overtime as required.