Rentokil Initial has an exciting opportunity for an organised Sales & Service Administrator working with our Kununurra Pest and Fire services. The ideal candidate will need a high level of communication, sales, and well-developed administrative skills to assist the team based in Darwin on a full-time basis.
The key responsibility of this position is to provide full administrative support including:
* First point of customer contact for general pest and fire service enquiries - via phone and website
* Compilation and generation of regular reports and invoicing
* Providing support to all clients in regional and remote locations
* Ensure tasks are processed in an accurate and timely manner
* Responsible for keeping inventory of internal and external office supplies replenished
* Sales and Quotes for Service provided
* Drawing up contracts for services offered
* Processing purchase orders
* Scheduling and booking technician jobs for smooth client service
* Planning and scheduling remote and regional service runs across WA and the NT
* Processing enquiries efficiently and pro-actively resolving client issues
* Supporting the Services team and Operations Team to achieve targets and deliverables
Requirements
The ideal candidate will possess:
* Valid Australian working rights and residing in Australia (essential)
* Previous administrative or scheduling experience (essential)
* Availability to work full-time (essential)
* High level problem solving and a proactive mentality
* Strong communication and customer service skills (written and verbal)
* Sales experience
* Adherence to business procedures
* Ability to effectively communicate with all levels of the business and clientele
* Ability to work independently and within a team environment
* Tech-savvy with the ability to navigate across multiple databases
* High attention to detail and excellent organisational skills
* Data entry accuracy
* Ability to maintain confidentiality
* Ability to work under pressure and multi-task
* Complaint handling and conflict resolution skills
About the Role
This role offers a challenging and rewarding career opportunity in the field of administration. If you have strong administrative skills, excellent communication abilities and a passion for delivering exceptional results, we encourage you to apply.