Maintenance Support Officer
Deliver high-quality customer service and administrative support within a fast-paced State Government environment.
Temporary role with a State Government Department
Great hourly rate | Mackay-based position
Customer-focused administration and stakeholder support role
The Opportunity
A State Government Department is seeking a motivated and customer-focused Maintenance Support Officer to join their team in Mackay on a temporary basis.
This role plays a key part in supporting maintenance operations through high-quality customer service, effective stakeholder engagement, and accurate administrative support.
Working in a fast-paced environment, you will liaise with internal teams, industry partners, and local suppliers to ensure the timely and efficient delivery of services.
This is an excellent opportunity for an organised and proactive professional who thrives in a collaborative team environment and takes pride in delivering outstanding service outcomes.
What's On Offer
Temporary role with a State Government Department
Great hourly rate
Mackay-based position
Fast-paced, supportive team environment
Opportunity to contribute to service delivery and continuous improvement initiatives
About the Role
Key responsibilities include:
Providing efficient, high-quality customer service to customers and stakeholders
Managing enquiries and supporting service delivery in a KPI-driven environment
Building and maintaining positive relationships with industry partners, local suppliers, and internal and external stakeholders
Ensuring timely and effective coordination of services and information
Demonstrating strong interpersonal skills, including negotiation, de-escalation, and dispute resolution as required
Undertaking general administrative duties, including record management and data entry
Preparing and maintaining accurate documentation, reports, and system records
Actively contributing to team culture, collaboration, and internal innovation initiatives
About You
You are a reliable and customer-focused administration professional who enjoys working in a dynamic environment and contributing to a positive team culture.
Demonstrated experience in customer support or customer service roles
Strong interpersonal and communication skills
Ability to work effectively in a fast-paced, KPI-driven environment
High attention to detail and accuracy when handling documentation and records
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Strong organisational and time management skillsA collaborative mindset with the ability to contribute to continuous improvement initiatives
An understanding of leadership as an individual contributor, aligned with the Queensland Government Leadership Competencies Framework (highly regarded)
To Apply
Applications in Word format should be submitted by clicking the 'Apply' button below.
For a confidential discussion, please contact Brendon on ************.
About Us
With Head Office in Cairns and offices in Townsville and Brisbane, we specialise in professional, administration, engineering, and industrial recruitment.
We provide permanent and temporary staffing solutions across commercial and government sectors.
We are proud to connect great people with meaningful careers.
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