About us: At Gateways Support Services we walk alongside children, young people and adults with disability and their families to help build independence, confidence and connection. Our services span early childhood intervention, respite, skill development, independent living, specialist care, and more, always shaped around the needs of each individual. We are a diverse team of mountain bike riders, comedians, skiers, surfers, gamers, movie buffs, musicians, cat people, dog people and more. What unites us is a shared passion for supporting people with disability and making every day a better day. Guided by our values of Commitment, Opportunity, Respect, Excellence and Empathy, everything we do is about creating safe, high-quality supports that help people thrive and enjoy a better quality of life. About the role: Part time 0.8 fixed term until the 30/06/2026 Reporting to the Deputy CFO, you will provide support to the broader corporate team as well as: Oversee the claiming process for NDIS services and other revenue streams, ensuring compliance with NDIA systems and price guides, and leading process improvements. Act as the primary contact for NDIA price queries, informing stakeholders about price guide updates and their implications. Enhance accounts receivable management, including aged debtors reporting and dashboarding for program managers and executives. Lead and support cross-functional training and knowledge-sharing initiatives to improve team capability. Conduct general ledger reconciliations, support month-end processes, and identify revenue leakage, reporting risks and insights to executives and managers. Drive system integration improvements, including Carelink and Microsoft Business Central, while updating processes for efficiency and consistency. What’s in it for you? Collaborating with a supportive, caring, and passionate team Accessible and approachable management Flexible working arrangements Let’s talk about you! Do you possess the following qualifications and skills? Strong communication and relationship building skills Strong understanding of NDIS policies and procedures, with prior experience in the Not-For-Profit sector preferred. CPA or CA qualification, supported by tertiary education in accounting or finance (desirable). Please Note: The following compliance documents are required for this role: NDIS Worker Screening Check (or willingness to obtain one) NDIS Workers Orientation Module certificate of completion Victorian Working with Children Check (employee status) How to apply: Please include an updated resume when submitting your application. For further information, or to request a copy of the position description, please email recruitment@gateways.com.au At Gateways, we know that diversity makes us stronger and belonging makes us better. We want every team member to feel safe, respected and valued for who they are. We welcome applications from people of all backgrounds and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, LGBTQIA people, and people with disability. If you need any adjustments to the recruitment process so you can show us your best self, please let us know. We want this experience to be fair, inclusive and accessible for everyone. Child safety is embedded in our culture. Gateways are proud to be a child safe organisation with zero tolerance for child abuse.