Every child needs someone. So does every family. What if it's you?
The Department of Families, Seniors, Disability Services and Child Safety is looking for passionate people to join us as Child Safety Officers (CSOs) in Townsville. Whether you're a graduate or changing careers, if you have experience or interest in Social Work, Human Services, Psychology, or similar — this could be your next step.
What does being a CSO mean?
As a CSO, you'll be a voice for children and young people, ensuring their safety and wellbeing under the Child Protection Act 1999. You'll:
* Work closely with families, caregivers, and community organisations
* Deliver statutory child protection services, including assessment, intervention, casework, and case management
* Attending court and writing affidavits
* Working with partner agencies and Aboriginal and Torres Strait Islander community organisations
* Provide safe, culturally informed, and respectful support to families from diverse backgrounds
This is challenging work — but it's also deeply rewarding. You'll help build safer, brighter futures for Queensland's children.
To learn more about the CSO role, please click here.
What you get for becoming a CSO:
* PO3 Starting salary of $102,817 - $111,975
* 12.75% superannuation
* Flexible leave and TOIL options
* 2 weeks of formal training and ongoing training including one-on-ones with your Team leader
* Additional regional and remote benefits up to $10,000 annually, PLUS accommodation subsidies, extra leave entitlements, and more
For more information on the benefits of becoming a CSO, please click here.
What you need to be a CSO
To join us as a CSO you will need:
* A Bachelor Degree in Human Services, Social Work, Psychology, or in a related field with further study or work experience – please click here for more details on qualifications
* An Australian Driver's License, and the legal right to work in Australia
* Knowledge of the Child Protection Act 1999, and the ability to write case notes
* Strong communication and relationship-building skills
As part of your application, you will need to provide certified evidence of your qualifications, working rights, and driver's license. For more information, please click here.
Why Work in Townsville?
Townsville is the vibrant hub of North Queensland, offering a mix of coastal beauty, tropical islands, and a thriving regional city. As part of the Townsville CSSC, you'll work across some of the region's most stunning areas — including Ayr, Burdekin, Magnetic Island, Ingham, Hinchinbrook, Charters Towers, Hughenden and Palm Island — with occasional overnight travel. Townsville itself offers over 300 sunny days a year, a strong local economy, great amenities, and natural attractions like the Great Barrier Reef, Castle Hill, and lively beachfront precincts.
Working in Child Protection here gives you a unique insight into the community and the chance to make a meaningful impact across a diverse and rewarding region
Every child needs someone. So does every family. What if it's you? Kick-start your career in Child Safety - click Apply Now