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Administrative assistant – disability support services

Rockingham
The Support Space
Admin Assistant
Posted: 15 April
Offer description

At The Support Space, our mission is to empower people with disabilities to live their best lives. We are looking for an Administrative Assistant to join our growing team.

Your role isn’t just about paperwork or answering calls, it is about creating the foundation that allows our support workers to empower independence, bring joy and build trust.

Key Responsibilities

* Manage phone calls, emails, and Participant inquiries in a professional manner.

* Maintain accurate records and documentation in line with NDIS requirements.

* Assist with scheduling support workers and coordinating rosters.

* Assist with onboarding new Participants.

* Support compliance with policies, procedures, and regulatory standards.

* Perform general administrative tasks.

Shifts

* Monday & Friday between 6:00am – 8:00pm.

* Occasional weekends and leave cover.

About You

* A proactive, detail-oriented person who loves helping others succeed.

* Excellent computer literacy with a solid understanding of Microsoft Office Suite.

* Strong time management and organisational skills.

* Self-motivated with the ability to work effectively in both a team environment and independently with minimal supervision.

* Strong communication and interpersonal skills.

Requirements

* Current WA drivers license with a reliable vehicle

* National Police Clearance (obtained within last six months)

* NDIS Worker Screening Check (or willingness to obtain)

* Working with Children Check (or willingness to obtain)

* Eligibility to work in Australia

Highly regarded

* Experience in an administrative role (NDIS, community or disability sector preferred).

* Experience as a disability support worker

* Experience in High Intensity Care

* Certificate III or IV in Business (or equivalent)

* Knowledge of Industry Awards (e.g. SCHADS and Nurses Award)

* Familiarity with NDIS or CRM systems (e.g. Astalty, Xero, etc.)

What We Offer

* We value your expertise and invest in your growth.

* Training incentives and ongoing professional development.

* A supportive team culture where your contributions matter.

* Career progression opportunities within a growing organisation.

How To Apply

Please note: We do not accept phone inquiries or email applications, due to the high volume of applications only shortlisted applicants will be contacted.

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