Job Overview
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The Operations Manager role encompasses overseeing operational planning, development, and implementation of multi-site housekeeping departments. This position is responsible for ensuring the delivery of exceptional service standards while meeting organisational requirements. A key aspect of this role is leading multiple hotels in Adelaide, with a strong understanding of hotel operations, including Front Office, Maintenance, and Housekeeping.
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Responsibilities
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This management role involves determining efficient ways to operate each housekeeping department. Key responsibilities include:
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* Overseeing housekeeping management to ensure high-quality service delivery
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* Working closely with the Housekeeping Manager to maintain budget control and performance tracking
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* Ensuring Workplace Health and Safety (WHS) compliance across all sites
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Leadership and Planning
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An essential skill for success in this role is effective planning and problem-solving. You will create and implement strategies to drive business success, manage multiple sites, and lead a team through our H.E.A.R.T values: Honesty, Excellence, Accountability, Respect, and Teamwork.
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Further Expectations
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You will embody our company's culture by promoting the highest level of quality in everything we set out to achieve. To contribute to this vision, please click on the 'Apply Now' button to complete your application.
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