MilestoneIT is proud to partner with a leading client currently embarking on a major ServiceNow enhancement and upgrade project.
We are seeking an experienced ServiceNow Consultant/Business Analystto join this exciting initiative and play a critical role in enhancing platform features, supporting system upgrades, and driving continuous improvement.Key Responsibilities:Collaborate with stakeholders to gather requirements and deliver ServiceNow solutions that align with business goals.Design, configure, and customize ServiceNow modules, workflows, and integrations.Lead upgrade projects, ensuring minimal disruption and improved platform performance.Identify opportunities for process improvements and feature enhancements.Provide technical leadership and best practices for ServiceNow platform management.Requirements:5+ years of hands-on ServiceNow experience across multiple modules (ITSM, ITOM, HRSD, or others).Proven experience with ServiceNow upgrades and enhancement projects.Strong understanding of ServiceNow architecture, scripting (JavaScript), workflows, and integrations (REST/SOAP APIs).ServiceNow certifications (CSA, CIS, CAD) are highly regarded.Excellent communication and stakeholder management skills.What We Offer:Work with a highly reputable client on innovative ServiceNow initiatives.Opportunity to influence critical platform upgrades and new feature rollouts.Competitive day rates Supportive team environment through MilestoneIT.If you're passionate about ServiceNow and ready to take your career to the next level, we'd love to hear from you!
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