Job Description
A Customer Focused Role
We are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative. In this role, you will be the face of our company, providing exceptional customer service and support to our clients.
Your Key Responsibilities:
* Provide quality customer service through various communication channels including phone, email and in-person interactions.
* Liaise with customers to understand their needs and provide solutions.
* Work collaboratively with internal teams to resolve customer inquiries and issues.
* Process and manage customer transactions efficiently.
* Assist with administrative tasks as required.
Requirements
To succeed in this role, you will need:
* Excellent Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with customers and colleagues.
* Customer Focus: A genuine passion for delivering exceptional customer experiences and a commitment to resolving customer issues.
* Organisational Skills: The ability to prioritise tasks, manage multiple projects and work under pressure.
* Technical Skills: Proficiency in computer systems, including Microsoft Office and other software applications.
What We Offer
In return for your hard work and dedication, we offer a competitive salary package, opportunities for career growth and development, and a dynamic and supportive work environment.
About Us
We are a dynamic and innovative organisation committed to delivering exceptional customer experiences. Our team is passionate about what we do and we're looking for like-minded individuals to join us on our journey.