The Administration & Operations Support Officer provides essential administrative, operational, and coordination support across the business, working closely with the CEO, Operations Manager, Facility Management team, Sales team, and Marketing. This role ensures the smooth running of day‐to‐day office functions, supports key business processes, and contributes to efficient service delivery across all departments.
PRIMARY DUTIES & RESPONSIBILITIES
General Administration & Office Support
* Assist the CEO and staff with general administrative duties as required.
* Collect office mail and manage day‐to‐day office supplies, including monitoring and ordering stationery, kitchen stock, uniforms, and other consumables.
* Oversee petty cash, including monthly reconciliation and reporting.
* Manage the Vendor/Supplier Management System, ensuring all supplier details, insurances, licences, and compliance documentation are kept up to date.
* Maintain an accurate vendor database and provide regular reporting to senior management.
* Pre‐screen and source new vendors or suppliers when requested.
* Oversee ordering of consumables for cleaning contractors and maintain adequate stock levels.
Operational & Project Support
* Assist the Operations Manager and Facility Management team with the preparation of proposals and supporting documentation.
* Assist Operations Manager with ISO‐related documentation, including updates to Management Procedures, SWMS, and Controlled Documents.
* Support special projects and operational tasks as assigned.
* Support the Sales Team by researching and sourcing information on targeted companies, sectors, or industries.
* Assist in coordinating and scheduling initial meeting requests with prospective clients.
* Assist the Marketing Team with social media content requirements and newsletters distributed throughout the year.
General Support
* Perform all other administrative tasks as requested to support the efficient running of the organisation.
SKILLS ESSENTIAL TO THE JOB
* Strong organisational and time‐management skills.
* Excellent attention to detail and accuracy in record‐keeping.
* Strong communication skills with the ability to work across multiple teams.
* Proactive, reliable, and able to manage competing priorities.
* Competent with Microsoft Office Suite and comfortable using databases or management systems.
* Ability to work independently and take initiative.
QUALIFICATIONS REQUIRED
* Previous administrative or office support experience (highly regarded).
* Experience within facilities management, property services, or a related industry is advantageous.
* Basic understanding of compliance documentation, WHS/ISO frameworks, or vendor management systems is beneficial (but not essential).
* Professional presentation and strong customer service approach.
#J-18808-Ljbffr