We are a key industry player in the refurbished technology sector, specialising in phones and laptops, with a strong B2B foundation and a rapidly expanding B2C e-commerce operation.We're seeking a hands-on, commercially minded E-commerce Manager to support and develop our marketplace and Shopify operations. This role sits at the intersection of sales, systems, and operations, and suits someone who enjoys execution while also helping improve and scale how things work.The RoleReporting to the Head of Sales, you'll support the performance and ongoing development of our e-commerce channels. While the role has clear day-to-day responsibilities, the e-commerce channel is in a strong growth phase, so you'll also help identify opportunities for improvement, growth, and technical optimisation as new initiatives and systems are introduced.You'll work closely with sales leadership, warehouse, inventory, and processing teams, and provide guidance to a small fulfilment and listings team to ensure accurate execution in a high-volume environment.Key ResponsibilitiesSupport day-to-day execution across Amazon, eBay, Kogan, Reebelo, Back Market, Temu, and ShopifyCreate, maintain, and optimise product listings, ensuring accuracy, correct categorisation, and strong presentationSupport pricing strategy through analysis and implementation, working closely with sales leadership and managementAssist with planning and executing marketplace promotions, sales events, and clearance strategiesMonitor rate of sale and channel performance to support inventory allocation and sales decisionsEnsure inventory accuracy across all sales channels, including reconciliation between systemsSupport and coordinate stocktakes, and assist in investigating and resolving variancesPrepare and improve marketplace, sales, and inventory reporting to support commercial decision-makingSupport B2B sales operations through Excel-based auction list preparation and outcome reportingMaintain, troubleshoot, and improve inventory systems, marketplace integrations, and workflowsWork collaboratively with warehouse, inventory, and processing teams to ensure accurate data capture and alignment between physical stock and sales systemsContribute to identifying and implementing system, process, and technical improvements as the business scalesAbout YouExperience in marketplace-driven e-commerce environmentsAdvanced Excel capability and comfort working with complex, data-heavy workflowsHighly detail-oriented with a strong systems mindsetProactive and forward-thinking, comfortable contributing ideas alongside executionCommercially minded, with an understanding of pricing, sales psychology, and marketplace dynamicsComfortable working cross-functionally in a fast-moving operational environmentWhy Join UsA hands-on, influential role within a fast-growing, multi-channel e-commerce businessExposure to complex, high-volume marketplace and inventory operationsClose collaboration with sales leadership and operational teamsThe opportunity to build, improve, and scale systems and processes that directly impact performance, margins, and growth
Job Type: Full-time
Work Location: In person