We're hiring a Dispatch Coordinator who thrives in a hands-on, leadership-focused environment. This role is crucial to their WA branch operations—leading morning load outs, covering runs when needed, coordinating drivers, and keeping the daily wheels turning smoothly. You'll be working closely with the team as part of a tight-knit trio, helping build something strong from the ground up.
The Tasks Ahead
* Lead daily truck loadouts, ensuring all runs are out by 7:30–8:00am
* Step into a truck when needed—covering sick days, peak demand, or extra run
* Coordinate driver schedules, provide support, and manage on-the-fly changes
* Use Outlook, Excel, and shared run sheets for daily planning and reporting
* Assist with inventory coordination, dispatch administration, and basic warehouse tasks
* Become a go-to person for problem-solving when things don't go to plan
* Open the branch on early mornings (starting between 4:30–5:00am) and set the tone for the day
About You
You're someone who
* Leads by example, not job titles—happy to roll up your sleeves, help a driver, or handle a delivery
* Keeps a cool head under pressure and doesn't shy away from a curveball
* Takes pride in getting the job done and supporting the team
* Understands that great service = great business—you're a coordinator, but also a customer advocate
* Has growth in your sights, but is focused on nailing the now before reaching for the next step
Key Requirements
Must-haves (Non-Negotiables)
* MR licence (and willing to drive runs when required
* Physically capable—able to lift up to 20kg; must pass medical and police check
* Comfortable with early morning starts and leading from the front
* Confident with Excel, Outlook, and warehouse systems (training provided
* Reliable and trustworthy—you'll often be the first in the build
Nice-to-haves (We'll Support You to Learn)
* Forklift licence (preferred, but re-licensing can be arranged if previously held
* Experience in the chilled food, FMCG, courier, or logistics industry
* Familiarity with WHS, food safety, and basic people coordination