Job Title: Customer Service Specialist
About The Role: We are a family owned business with 79 years of industry experience, specialising in the sale and service of heavy commercial trucks and trailers and agricultural and construction machinery.
We provide exceptional customer support, technical expertise and assistance to our customers. Our commitment to excellence has earned us numerous industry awards and established us as a leading supplier to Australia's Road Transport and Agricultural sectors.
* Provide customer support and technical advice to our customers
* Book and coordinate jobs, data entry and process quotes, invoices and warranty claims
* Fully trained on all Kenworth and DAF products
* Training and career advancement opportunities
We offer competitive hourly rates, job security, relocation assistance, well equipped workshops and state of the art facilities, social events and a supportive team environment, mental health and wellbeing support programs as well as retail discount programs.
Key Responsibilities: Provide exceptional customer service and technical support, book and coordinate jobs, manage data entry and process quotes, invoices and warranty claims.
Requirements: Fully trained on all Kenworth and DAF products, strong communication skills and ability to work in a fast paced environment.
What We Offer: Competitive hourly rates, job security, relocation assistance, well equipped workshops and state of the art facilities, social events and a supportive team environment, mental health and wellbeing support programs as well as retail discount programs.
Why Choose Us: We are a family owned business with 79 years of industry experience, committed to excellence and providing exceptional customer support and technical expertise.