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Front of house manager

Adelaide
at
Posted: 30 July
Offer description

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Full time position in hospitality. Yes, you read right, full time. This is a rarity and provides a great opportunity to get involved in a young growing business.

At Osteria Polpo we provide a unique offering in Adelaide. We are a restaurant, bar and cicchetteria specialising in regional northern Italian cuisine. Due to our increasing popularity we are seeking an experienced Front of House Manager to join our team. We are open for lunch and dinner Tuesday to Saturday and experimenting with brunch on Sundays. Functions is also an increasing part of our business. As a Manager, you will be assisting the owner in developing the business and be responsible for overseeing all front-of-house operations, ensuring exceptional customer service, and leading a talented team of hospitality professionals.

What you'll be doing

Managing and coordinating all front-of-house activities, including reservations, seating, and customer service

Recruiting, training, and supervising a team of servers, hosts, and bartenders

Ensuring high standards of food and beverage service, cleanliness, and overall customer experience

Monitoring and analysing sales and performance data to identify opportunities for improvement

Liaising with the kitchen team to ensure seamless operations and prompt service

Handling customer inquiries, feedback, and complaints in a professional and timely manner

Managing inventory, ordering supplies, and maintaining accurate financial records

Collaborating with management to develop and implement promotional strategies

What we're looking for

At least 1-5 years of experience in a similar leadership role within the hospitality industry

A mature outlook

Proven track record of driving sales, improving customer satisfaction, and leading high-performing teams

Excellent communication, interpersonal, and problem-solving skills

Strong organisational and multitasking abilities with a keen attention to detail

A strong knowledge of wines and cocktail making

Thorough knowledge of food and beverage operations and inventory management

Passion for the hospitality industry and a commitment to delivering exceptional customer experiences

For those wanting a change or to further their career this is a exciting opportunity to get fully involved in the daily operations of a new and growing hospitality business. Apply now to join our team at Osteria Polpo


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Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a restaurant manager? Do you have experience with inventory management? Do you have customer service experience? Have you worked in a role which requires a sound knowledge of food provenance? Do you have experience in a sales role? How many years of recruitment experience do you have? How many years of people management experience do you have?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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