Customer Support Specialist
As a key member of our team, you will be responsible for delivering exceptional customer service and support in our Brisbane City and Inner North Area.
The successful candidate will have the opportunity to work with a diverse range of customers, providing tailored solutions to their banking needs. This will involve:
* Supporting customers with queries, account maintenance, and credit product applications
* Conducting thorough financial assessments to identify areas for improvement
* Educating customers on our in-branch technology and digital banking options
* Problem-solving and providing effective solutions while upholding our risk-adverse culture
To succeed in this role, you will require strong communication and interpersonal skills, as well as experience in a customer-facing environment.
We are looking for someone who is passionate about delivering outstanding customer service and has a keen eye for detail.
Key Responsibilities:
* Provide exceptional customer service and support
* Deliver tailored solutions to meet customer needs
* Work effectively as part of a team
Required Skills and Qualifications:
* Strong communication and interpersonal skills
* Experience in a customer-facing environment
* Ability to work effectively as part of a team
What We Offer:
* A dynamic and supportive work environment
* Ongoing training and development opportunities
* A competitive salary and benefits package
About Us:
We are a leading provider of banking services in Australia, committed to delivering exceptional customer experiences. Our team is dedicated to making a positive impact in our community, and we are seeking like-minded individuals to join us on this journey.