Customer Service Representative
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About the Role:
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We are seeking enthusiastic and motivated individuals to join our frontline team. As a customer service representative, you will be responsible for delivering exceptional customer experiences and creating memorable interactions.
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Key Responsibilities:
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* Deliver brilliant customer service to ensure EG customers return
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* Promote products and exciting in-store deals
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* Operate point of sale systems and assist with fuel and stock deliveries
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* Maintain a safe working environment at all times
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* Ensure effective merchandising and stock control for premium store presentation
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Requirements:
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Previous retail or customer service experience is preferred. A confident, energetic approach to each shift is essential. Excellent customer service skills and strong attention to detail are also required. Ability to thrive in a fast-paced environment and a proactive communicator and solutions-focused team player are necessary.
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Benefits:
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* Competitive pay rates, including applicable penalty rates for weekends, late nights, and public holidays + superannuation
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* Team fuel discount when filling up at EG sites
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* Exclusive access to discounts and cashback offers from over 1,000 retailers
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* Employee wellbeing programs, including free counselling and flu vouchers
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* Parental leave options for primary caregivers plus additional family support initiatives
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* Career growth opportunities within a rapidly expanding national network
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About EG Australia:
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EG Australia is part of a global business with over 6,000 fuel and convenience sites across Europe and the US. Since launching in Australia in 2019, we've focused on delivering modern retail experiences - combining fuel, fresh food, coffee, and convenience with exceptional service.