Job Title: Field Service Technician
About the Role:
Tesla is seeking a skilled and experienced Field Service Technician to join our Energy Products team. As a key member of our team, you will be responsible for servicing, troubleshooting, and upgrading stationary battery equipment and Tesla charging infrastructures.
The ideal candidate will have excellent oral and written communication skills, be self-motivated, and possess a positive attitude. This role requires a significant amount of travel to cover multiple locations and maintain our stationary battery network.
Key Responsibilities:
* Troubleshoot and repair equipment as defined by the service engineering team
* Travel extensively to cover multiple locations and maintain our stationary battery network
* Perform complex electro-mechanical debug, rework, and repair tasks
* Operate a variety of hand tools, power tools, diagnostic and measuring equipment (including DMMs and oscilloscopes)
* Develop and follow best practices and procedures for various maintenance activities related to Tesla Energy equipment
* Maintain high levels of communication and feedback within the Tesla Energy service organization
* Provide support outside your region and possibly outside the country as required
* Perform other related duties as assigned per our growth and diversity across applications
* Ensure Powerwall and Supercharger sites stay online and performing at an optimal level
Requirements:
* Certified Electrician (Electrical License Level 4) including current Electrical Workers Board Registration
* Minimum 3+ years' electrical experience within the Commercial, Industrial or Utility sector (Solar/Wind experience is preferred)
* Must have up-to-date Electrical Registration/Licence
* Police Check Required, must have a clear record
* Ability to work from complex and detailed documentation and/or verbal and written instructions depending on situation
* Strong computer skills. Comfort with Microsoft Office and cloud-based computing programs.
* Ability to communicate and function well in a mobile office setting
* Ability to read and understand manufacturing instructions, electrical diagrams, and mechanical drawings
* Must be reliable, have good initiative, committed, and quality focused
* Willingness to work outdoors, on the road, at unusual hours
* Ability to lift up to 20-25kg if required
* Valid driver's license required
* Knowledge of operation and maintenance of a wide variety of hand and power tools, shop tools, test equipment
* Ability to follow oral and written instructions
* Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
* Ability to effectively handle multiple priorities, organize workload, and meet deadlines
* Ability to maintain and perform top-level professional integrity and appearance
Compensation and Benefits:
In addition to a competitive compensation package, Tesla offers the following benefits for permanent employees:
* Employee Stock Purchase Plan (ESPP)
* Parental leave (no minimum employment period)
* Primary carers – 18 weeks at full pay or 36 weeks half pay
* Secondary carers – 6 weeks full pay
* Employee Vehicle Loan Program
* Novated Leasing (AU only)
* Well-being Fund – An annual allowance for all employees to support their well-being in ways that are meaningful to them
* Bike to work – $10 per day if you cycle to work
* Birthday Leave & Volunteer Leave
Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla's discretion with no prior notice.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.