Job Title: Leisure Customer Experience Lead
A community-focused leisure organization in Batemans Bay is seeking a Customer Experience Captain to lead their customer service team. This role requires management of the customer experience operations, training team members, and ensuring exceptional service delivery.
Key Responsibilities:
* Manage the customer experience operations
* Train team members to deliver exceptional service
* Ensure proactive sales and service approach
The ideal candidate will have experience in team management, a passion for customer service, and relevant certifications such as CPR and First Aid.
Required Skills and Qualifications:
* Experience in team management
* Possession of relevant certifications (CPR and First Aid)
This position involves direct interaction with customers and requires a proactive approach to sales and service.
Benefits:
Exceptional service delivery
Others:
This role offers a unique opportunity to make a positive impact on the customer experience.