MTC is a global leader in the corrections, detention, training and education sectors, operating Job Corps centres, correctional facilities, and workforce development sites worldwide.
Secure Journeys Reporting and Correspondence Officer
This full‐time, site‐based position at our Canberra office requires a high level of attention to detail, excellent organisational and time‐management skills, and highly developed written communication abilities.
Key Responsibilities
* Prepare, edit and coordinate contractual reporting and updates, as well as corporate and Senior Leadership team updates.
* Liaise with internal teams and subcontractors to gather accurate data and meet reporting deadlines.
* Manage the receipt, registration, allocation and tracking of IDN Leadership, Department and broader stakeholder correspondence.
* Draft, proofread and review written correspondence to ensure clarity and accuracy.
* Provide secretariat support to the Senior Contract Director and IDN Leadership team.
* Maintain correspondence and reporting registers.
* Maintain templates, registers and style guides to support consistent reporting practices.
* Monitor reporting schedules and ensure timely delivery of reports.
Qualifications and Skills
* High level of professionalism, discretion and judgement in handling sensitive information and correspondence.
* Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other reporting tools, with the ability to adapt to new systems quickly.
* Tertiary qualifications in Business Administration, Communications or a related field (preferred).
* Demonstrated experience in preparing, editing and coordinating contractual and corporate reports, with the ability to meet strict deadlines and ensure accuracy.
* Strong stakeholder management skills, with proven ability to liaise effectively with internal teams and subcontractors to gather and validate data.
* Excellent attention to detail and analytical skills to identify and resolve data discrepancies before submission.
* Proficiency in maintaining templates, registers and style guides to support consistent reporting practices across the organisation.
* Highly developed written communication skills, including drafting, proofreading and reviewing correspondence to ensure clarity, consistency and alignment with organisational values.
* Experience managing correspondence processes, including receipt, registration, allocation and tracking, with the ability to escalates sensitive matters appropriately.
* Proven rights to work in Australia.
We celebrate diversity and welcome applications from all people who believe they have the skills and capability to make a meaningful difference.
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