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Receptionist - patient engagement team

Mount Barker
myPhysioSA
Receptionist
Posted: 16 December
Offer description

MyPhysioSA

* Join a reputable & progressive organisation
* Positive, supportive and excellent workplace culture
* 2x Part Time Roles available across our Mount Barker & Mannum locations

MyPhysioSA prides itself on being world class in everything we do and making our patients our first priority. We provide multiple services which include Physiotherapy, Exercise Physiology, Massage Therapy and Pelvic Health Physiotherapy.

We are committed to growth and innovation and can provide you with opportunities to advance your career in a supportive environment with a close-knit team by your side.

Reporting to the Directors and Practice Manager, the overall purpose of the role will be to provide exceptional customer service and administrative support to the patients & practitioners across our multiple locations. This role will offer you plenty of variety and the opportunity to work with a great team and workplace culture.

Key responsibilities include:

* Greeting clients with a warm and professional demeanour
* Managing patient bookings and schedules
* Handling queries and requests in person, over the phone, and via email
* Processing billing, invoicing, and other administrative tasks
* Maintaining an organised and welcoming reception area
* Supporting allied health practitioners and assisting the Practice Manager as needed
* Ensuring the smooth daily operation of the clinic using strong time management and multitasking skills

We are looking to fill 2x part time roles, Monday to Friday, shifts will fall between the hours of 7:45AM and 7:15PM and will be across both our Mannum and Mount Barker locations.

Who We Are Looking For:

We are searching for a self-motivated and proactive individual who thrives in a busy setting. Our ideal candidate possesses:

* Exceptional communication and interpersonal skills, with a natural ability to connect with people from all walks of life.
* A strong sense of professionalism and an unwavering commitment to patient confidentiality.
* The ability to work independently, multitask effectively, and show initiative.
* A compassionate and caring nature

This role will suit an individual with exceptional attention to detail, attentive customer service skills and the ability to work in a fast paced environment. Time management skills, the ability to multitask and to perform under pressure will help you thrive in this role. Your key to success will be your customer service experience and desire to help people reach their health goals. PracSuite software and Allied Health experience is highly desirable but not essential.

We offer a competitive above award hourly rate and will provide ongoing extensive training to the successful applicant.

Mandatory Requirements include:

* Current DCSI Working with Children Check
* National Police clearance within past 6 months

If this sounds like the role you have been looking for, please apply now by sending your Resume and Cover Letter that supports your experience in the listed key responsibilities areas above to: the Practice Manager

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