The Great Escape Charter Company is one of the original and longest-standing luxury small-group cruise operators in Australia's far north-west, specialising in immersive adventure cruising along the pristine and remote Kimberley Coast and Rowley Shoals. For over 20 years, our locally owned and operated team has delivered unforgettable wilderness experiences, combining personalised service, expert local knowledge and genuine hospitality aboard our custom-built 26-metre luxury catamaran, MV Great Escape, for small groups of just 14 guests.
Our expedition style cruises operate seasonally from March through to November, exploring iconic Kimberley destinations between Broome, Wyndham and beyond. With a focus on up-close adventure, stunning natural landscapes, cultural discovery and exceptional food and service, we create personalised journeys that truly feel like "the Kimberley cruise you deserve."
JOB SCOPE:
The Steward/ess is a key member of the onboard expedition team and plays a vital role in delivering the high-end, personalised experience for which The Great Escape is renowned. Operating in a remote cruising environment, the role requires a high level of independence, organisation and adaptability, while working collaboratively with the Vessel Master and Chef. You will be responsible for maintaining and delivering exceptional guest service that reflect the spirit of the Kimberley, while carefully managing provisions, personalised Guest requirements and overall interior vessel presentation. Organisation, forward planning and a genuine passion for people and guest experience are essential to creating memorable journeys in one of Australia's most spectacular and isolated regions.
KEY DUTIES & RESPONSIBILITIES:
* Be actively involved with the daily running of the vessel ensuring the comfort and safety of all persons onboard are maintained at very high standards
* Liaise with the vessel master and other members of crew and office at all times to ensure duties & activities are within the company expectations and requirement
* Attend to all guest requirements an absolute MUST
* Maintenance & cleanliness of all areas on the vessel (guest & crew cabins, galley, dining etc)
* Management of vessel laundry including guest and crew linen.
* Participating in excursions when requested by the Captain, helping & guiding guests on the onshore excursions and assisting guests on/off tenders
* Conduct meal services including table service & drinks service
* Table / buffet set up. This also includes packing away and clearing of plates from tables
* Organising entertainment for the guests
* Manage stock take of all vessel provisions. This also includes merchandise and cleaning products
QUALIFICATIONS REQUIRED:
* Minimum 2 years experience in a customer service/hospitality position
* Responsible Service of Alcohol
* Excellent interpersonal skills
* Ability to provide attention to detail and customer service at the highest level
* Organisation and time management
* Ability to work in a team environment
* Ability to work unsupervised
* Dynamic self-starter
DESIRABLE SKILLS:
* Previous experience in the Kimberley tourism industry would be advantageous but not essential
* Knowledge of the Kimberley region
* Senior First Aid Certificate
* Approved managers license (Alcohol)
* Elements of shipboard safety (ESS)
EMPLOYMENT CONDITIONS:
This is a seasonal full-time position rostered 4 weeks on, 2 weeks off. This may vary from time to time depending on the vessel itinerary. Flexibility is required. Crew accommodation is available for rostered time off the vessel.
SALARY/REMUNERATION:
Full-time seasonal position dependent on level of experience and/or skills.
LOCATION:
Employment and rosters will commence and finish in Broome
START DATE: March 2026
To apply, please submit your written application
Only short-listed applications will be contacted for interview.