**Introduction**:
We currently have multiple opportunities for permanent full time, permanent part time and casual roles within our SA team
With branches across the nation and employing more than 650 staff, Beyond Bank Australia is one of Australia's largest customer-owned banks and the first BCorp accredited bank.
Why work for Beyond Bank?
Opportunities for professional growth
A flexible, inclusive and diverse environment
Benefits and discounts from our Employee Banking package on a range of Beyond Bank products and services
3 paid Work Life Balance days per annum
2 paid Community Volunteer days per annum
Staff BeWell program which includes health initiatives, employee assistance (for immediate family also) and an employee care program.
The chance to be part of an organisation that works for and with customers and their communities to make a difference and change lives.
Help our customers reach their financial goals.
**Description**:
**About the role**:
A Customer Relationship Consultant role will take your Customer Service experience to the next level. This role will develop you to reach additional heights with your lateral thinking and proactive behaviour. You will also take pride in delivering solutions to enquiries in a timely and efficient manner, taking interest in fulfilling the customer experience. A Customer Relationship Consultant role is more than just a standard inbound customer service job it's the beginning of a rewarding career. Previous finance experience is not essential.
This role requires you to be flexible to work on a rotating roster Monday to Friday ranging from 8.00am - 8.00pm, and on Saturdays from 8.00am to 3.00pm CST.
We are looking for people who have incredible communication skills (both written and verbal), a can-do positive attitude, and the confidence to strike up a conversation and build rapport on the spot.
**Skills and Experiences**:
**To be successful in this role, you will be**:
Able to manage general enquiries, identify opportunities, and provide sound advice and information to our customers
Technically savvy with the ability to navigate over multiple IT Systems
Able to operate in a change-orientated environment
Willing to learn about Beyond Bank's products and services
A high achiever with commitment to success and strong work ethic
Passionate about customer service
As a values-driven and preferred employer, we work for and with our people to grow your career. If you are passionate about people and want to make a difference, we want to hear from you
Please be aware the next step in the process may include a phone screen, video interview, virtual or face to face interview, psychometric testing and all relevant background checking.
Beyond Bank is an equal opportunity employer with a commitment to diversity at all levels. Please note that all applicants are required to complete a National Criminal History Check prior to commencing employment. Beyond Bank Australia Ltd ABN
15 087 651 143 AFSL/Australian Credit Licence 237 856.
As a certified B Corp we are using our business as a force for good.