Technology Infrastructure Manager
">
As a key member of our team, you will play a vital role in overseeing the maintenance and development of our technological infrastructure. This includes ensuring seamless integrations, accurate data dissemination across departments, and fostering a culture of innovation through automation.
Key Responsibilities:
* Administer Xero, Cin7, Salesforce, Employment Hero, Starshipit, and 3CX.
* Monitor integrations, middleware, and data warehouse flows to ensure optimal performance.
* Troubleshoot and resolve system issues with vendors and users to maintain uptime.
* Develop and maintain documentation for workflows, SOPs, and training materials.
* Support testing, UAT, and implementation of system upgrades to enhance functionality.
* Design and maintain reports and dashboards in Power BI to inform business decisions.
* Manage the company's IT service provider for MS365 and hardware to ensure efficient operations.
About You:
You will be an IT-savvy professional with a strong understanding of business operations. You enjoy solving complex problems, streamlining processes, and working with data to drive results.
Skills & Experience:
* Previous experience in systems administration or support is essential.
* Strong experience with Xero, Cin7, and Salesforce is required.
* Knowledge of ERP systems, middleware, and reporting tools (Power BI) is necessary.
* Proficiency in Microsoft Office and CRM platforms is expected.
* Strong analytical and numerical skills are required.
* Understanding of inventory, purchasing, and logistics processes is desirable.
* Excellent organisational and time management skills are essential.
What's on Offer:
* A competitive salary range of $90,000-$105,000 + Super.
* Exposure to multiple systems and data environments.
* The opportunity to lead improvements and optimise processes.
* A supportive team where your contribution makes a tangible impact.